Customer Surveys

Below is an electronic copy of our customer questionnaire, which we ask all our customers to fill out after their experience with Morgan Manhattan. By default, results for the entire survey are shown. To view the feedback results for a given number of surveys, click the corresponding link below the form or type in a number of records, and the applicable results will be filled in.

To read some of our customer comments, click here.

Survey Results

  1. How would you describe the actual charges compared to the Final Estimate?
    1. Actual charges were less than the final estimate: 6.00%
    2. Actual charges were the same as the final estimate: 20.80%
    3. Actual charges were more than the final estimate: 6.20%
    4. Not applicable: 67.00%
  2. Please rate the appearance of the crew (10 being the best): 9.56
  3. Please rate the ability of the crew (10 being the best): 9.75
  4. Please rate the politeness of the crew (10 being the best): 9.83
  5. Was there any damage to your goods?
    1. Yes**: 11.40%
    2. No: 88.60%
  6. Please let us know if you would recommend us to a relative or a friend.
    1. Definitely: 91.20%
    2. Probably: 7.20%
    3. Probably Not: 0.40%
    4. Definitely Not: 0.20%

Sort by: Last 10 Surveys | Last 50 Surveys | Last 100 Surveys | All Surveys

View last surveys (must be Less than 1000).


* "Not applicable" percentage based on company funded moves where customer did not receive estimate.

** Includes minor and incidental damage, as well as damage on inbound international shipments.


Don’t Just Take Our Word For It, Read Our Reviews

Have used Morgan Manhattan a few times, for moves and storage. They are always responsive, professional, and take the stress out of what can be a tense experience. Would highly recommend.

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